I am not a huge product/services reviewer; in most cases I don't care. However, I believe this is one of those times I have to speak up and complement a company for a job well done.

A few weeks ago the AC Adapter for my Acer laptop stopped working, I called Future Shop since I had coverage on it (I know big mistake) and they wanted me to call Acer. Thinking Acer would take weeks to get back to me, I went and bought a universal adapter to continue working. Yesterday at about 4 PM I finally called Acer, after about twenty minutes of waiting I spoke to a polite gentleman and he said they would ship out a replacement which should be here by the end of the week or end of next week. Fine, pretty much what I expected. It is now 11:50 AM the following day of my Acer call, the door bell rang and surprise surprise its the AC Adepter. It has been less than 24 hours since I asked for the replacement. I have to give complements to Acer for doing this so quickly, it really does deserve a post.