A few weeks ago I installed Google Chrome on my parents laptop. My hypothesis was simple: Google Chrome would be much easier to use when compared to Firefox or IE. My parents are by no means teach savvy; actually they barely know how to use a mouse properly. They also don't adhere to any specific browser. Furthermore, my father has some very specific tasks that he needs to accomplish; email, and running his business (done through a specific web application). To keep things fair my parents have been using Internet Explorer up until this point. To my surprise the transition went without any discomfort.
After installing Google Chrome I used the "Create application shortcut" to create shortcuts on the desktop for GMail and a few web application. This meant instead of going into IE and looking for bookmarks or remembering the URL they could now double click on the desktop and get to where they want to go. Because of the Chrome Application shortcut window they weren't confused about the back/forward button and resulted in an overall easier experience for my parents.
Google Chrome, over past couple of weeks has been loosing its market share, most of this is because no one cares to install a new browser, but it does point to some interesting trends:
- Most people don't know the difference between a Webpage and Web-Application. (there were no periods at the end of these)
- Most people won't be able to tell the difference between a Desktop application or a Webpage/Web-Application.
- Most people don't care about browsers as long as something does what they want it to do.
- Web application should be designed with the desktop in mind.

I am not a huge product/services reviewer; in most cases I don't care. However, I believe this is one of those times I have to speak up and complement a company for a job well done. 